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Marcus Hotels & Resorts Announces the Reopening of Hilton Madison Monona Terrace and the Appointment of Carl Dees as General Manager

MADISON, Wis.--(BUSINESS WIRE)--Jun. 23, 2020-- Marcus® Hotels & Resorts, a nationally recognized hotel owner and management company and division of The Marcus Corporation (NYSE: MCS), today announced that the Hilton Madison Monona Terrace in Madison, Wis., will reopen on June 23rd. In addition, the company announced that Carl Dees will assume additional duties as general manager of Hilton Madison Monona Terrace, while continuing his role as vice president of operations at Marcus Hotels & Resorts.

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Carl Dees, general manager of Hilton Madison Monona Terrace (Photo: Business Wire).

Carl Dees, general manager of Hilton Madison Monona Terrace (Photo: Business Wire).

“We are delighted to reopen our doors at the Hilton Madison Monona Terrace,” said Michael Evans, president of Marcus Hotels & Resorts. “While we have missed our guests during this time apart, our team has been hard at work implementing new advanced safety and sanitization measures to help create a comfortable and stress-free experience for our guests. Thanks to Carl Dees’s experienced leadership, our team is ready to extend a warm welcome back to visitors and locals alike.”

In addition to Hilton Madison Monona Terrace’s already high cleaning standards, the property will employ the newly-launched Hilton CleanStay with Lysol Protection Program. Among the key elements of Hilton’s CleanStay program are the following:

  • Utilizing enhanced room cleaning measures with hospital grade cleaning products. Once the room is verified to meet the CleanStay standards, a Hilton CleanStay Room Seal will be placed on the door.
  • Placing disinfecting stations, with wipes and hand sanitizer, throughout the property.
  • Cleaning of public and team member areas at scheduled intervals, including frequent maintenance of high-touch areas like elevators and bathrooms. Commercial grade Lysol products will be used.
  • Encouraging guests to use digital check-in for a contactless arrival experience.
  • Implementing physical distancing measures throughout the property, directing guests on how to enjoy all Hilton Madison Monona Terrace has to offer in a safe and convenient way.
  • Ensuring all team members wear appropriate personal protective equipment.

Leading Hilton Madison Monona Terrace as general manager is Carl Dees, a seasoned hospitality veteran. Dees joined Marcus Hotels & Resorts in 2018 as vice president of operations. Before joining Marcus Hotels & Resorts, Dees served as vice president of operations for the third-party hotel management company, Crescent Hotels & Resorts. His 35-year hospitality career also includes positions with HEI Hotels & Resorts, Interstate Hotels & Resorts and Richfield Hospitality.

“Summer in Madison is second to none, with the Hilton Madison Monona Terrace just steps from many of the city’s outdoor and cultural attractions,” said Dees. “Our team is prepared and eager to get back to serving our guests with the highest standards of service, cleanliness and safety. We hope to see you soon!”

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About the Hilton Madison Monona Terrace

The Hilton Madison Monona Terrace is located on the shimmering shores of Lake Monona, one block from the state capitol building and in the heart of Madison’s dining, shopping, entertainment, art and theatre districts. The property is connected to the Monona Terrace Convention Center, making it the premier location for business meetings and social gatherings. The Hilton Madison Monona Terrace has been named the best hotel by Madison Magazine and received the Planners Choice Award from Meeting News, among other recognitions. Reservations can be made by calling 866-403-8838. For more information, visit

About Marcus Hotels & Resorts

Marcus Hotels & Resorts owns and/or manages 19 hotels, resorts and other properties in the U.S. The company’s distinctive portfolio includes city-center meeting hotels, upscale resorts, historic properties, and premium branded and independent first-class hotels. Marcus Hotels & Resorts is an approved operator for all major lodging brands. A leader in the hospitality industry since 1962, Marcus Hotels & Resorts creates asset value for hotel owners through its expertise in management, development and product repositioning. This includes hotel food and beverage concepts developed by its Marcus Restaurant Group, featuring premier brands such as Mason Street Grill, ChopHouse, Miller Time® Pub & Grill and SafeHouse® Restaurants. For more information, please visit: and follow the company on Facebook and Twitter (@MarcusHotels).

About The Marcus Corporation

Headquartered in Milwaukee, The Marcus Corporation is a leader in the lodging and entertainment industries, with significant company-owned real estate assets. In addition to its lodging division, its theatre division, Marcus Theatres®, is the fourth largest theatre circuit in the U.S. and currently owns or operates 1,110 screens at 91 locations in 17 states under the Marcus Theatres, Movie Tavern® by Marcus and BistroPlex® brands. For more information, please visit the company’s website at

Erin Levzow
(702) 202-7577

Source: Marcus Hotels & Resorts

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